Customer Stories

Customer Story: Plato

How Plato Scaled Support for 2 Million Daily Users with Helply
25% decrease in support inquiries
20% decline in support tickets
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Customer Story: Proposify

How Proposify Scaled Customer Success and Cut Ticket Volume by 30% with Helply
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Customer Story: Kameleo

How Kameleo hit a 78% AI resolution rate in 30 days with our VIP program
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Customer Story: AirGigs

How AirGigs automated 65% of support tickets with Helply
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Customer Story: Covidence

How Covidence scaled research-grade support, increased resolutions by 70%, and cut ticket load by 30% with Helply
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Customer Story: Gatekeeper Press

How Gatekeeper Press streamlined author support and achieved a 91% resolution rate with Helply
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Customer Story: LingQ

How LingQ scaled user onboarding without adding headcount using Helply
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Customer Story: MixWave

How MixWave cut ticket volume and achieved a 50% automated resolution rate with Helply
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Customer Story: MyBaggage

How MyBaggage achieved a 75% automated resolution rate with Helply
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Customer Story: StaffTraveler

How StaffTraveler expanded 24/7 coverage with Helply
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AI Resolution Rate Guarantee

We guarantee a 65% AI resolution rate in 90 days, or you pay nothing.
End-to-end support conversations resolved by an AI support agent that takes real actions, not just answers questions.
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